Coupled which has a user-friendly interface, these abilities assistance shoppers reveal the patterns concealed inside their facts and identify vital mission intelligence.
When you are in free of charge demo, you may also be eligible to get the Elasticsearch Service Conventional level support for so long as the demo is Lively.
If you are employing a distribution checklist as your registered email, You may as well sign up a next e-mail tackle with us. Just open a scenario to let's know the title and e-mail address you want to for being included.
Devoted Elasticsearch skilled support Elasticsearch support when and in which you will need it As with our other choices, if you need to take care of your Elasticsearch cluster yourself, we could continue to present the 24x7x365 pro support readily available inside our managed presenting.
Involve the deployment ID you want assist with, particularly when you have got a number of deployments. You will find the deployment ID over the overview web site to your cluster from the Elastic Cloud Console.
When you are on an Elasticsearch Company Conventional membership and you have an interest in transferring to Gold or Platinum support, you should Make contact with us. We also advise which you read through our best practices guideline for getting the most out within your support encounter:
We can provide support whether your ecosystem is on-prem or while in the cloud. Speak to our workforce to discuss your distinct infrastructure and specifications, which include SLAs and security needs.
Examine your precise necessities After you enter a support deal with Instaclustr, you're going to be leveraging greater than 300 million node hours of management and support practical experience with open up source technologies, including the Open up Distro of Elasticsearch.
Should you Get hold of us by e mail, make sure you use the email deal with that you just registered with, in order that we will help you a lot more immediately.
Describe the situation. Contain any pertinent particulars, which include mistake messages you encountered, dates and instances when the situation occurred, or the rest you think might be handy.
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By e mail: [email protected]. Should you Make contact with us by e mail, please use the e-mail handle you registered with, in order that we will help you far more speedily. Should you be utilizing a distribution checklist as your registered email, It's also possible to register a next e mail address with us.
Explain the situation. Contain any related aspects, together with error messages you encountered, dates and times when the situation transpired, or the rest you think that might be handy.
Our support internet pages have already been presented in English, to translate to your required language You should utilize the built-in translate operate in Chrome or Firefox.
With the discharge of The brand new Support Portal, even if you have an existing account, there's a chance you're prompted to update your password.
Involve the deployment ID that you'd like assist with, especially if you may have many deployments. The deployment ID are available about the overview website page to your cluster inside the Elasticsearch Company Console.
Many people promote support then don’t wander the walk. Like a pure open resource company, we are able to only differentiate on rate and support, and we care deeply about preserving very good support and solving our shoppers’ issues speedily.
Contact us and a member of our team will achieve out for you within just minutes We’ll quickly enable you to get yourself a deal in position so we will get to Elasticsearch support work resolving your Elasticsearch troubles and Obtain your atmosphere operational as rapid as possible.
Just open a case to let us know the name and e-mail deal with you want to to get extra. When opening a scenario, There are many belongings you can perform for getting assistance quicker: