Coupled by using a user-helpful interface, these capabilities assist customers expose the designs hidden of their knowledge and identify significant mission intelligence.
In case you are in totally free demo, you can also be suitable to have the Elasticsearch Services Regular degree support for as long as the demo is Lively.
The leading focus of support is to be certain your deployment demonstrates a green position and is offered. There's no confirmed Preliminary or ongoing reaction time, but we do try to have interaction on every single problem within just three business times.
From the Elasticsearch Support Console: Visit the Support web page or select the support icon, that appears like a daily life preserver, on any page in the console. Get in touch with us by e mail: [email protected]
Include things like the deployment ID that you might want help with, particularly if you may have several deployments. You will discover the deployment ID within the overview site for your personal cluster within the Elastic Cloud Console.
If you have any technical questions that aren't for our Support workforce, hop on our Elastic Local community boards and have responses through the authorities while in the Group, which include persons from Elastic.
Our managed company pedigree and broad client foundation ensures that we possess the knowledge to fit any shopper environment. It’s what we do day-to-day Daily, we produce mission important, significant general performance, and constantly-on info methods for our buyers. Our business is centered on the operational functionality of Elasticsearch and complementary open resource knowledge layer systems. Dedicated workforce Elasticsearch support crew is manufactured up of dedicated engineers and Elasticsearch specialists with extensive operational practical experience. We've got a chance to support keep your clusters running proficiently and proficiently less than different conditions and use scenarios Spin up a cluster in minutes Totally free Demo
Go over your precise specifications When you enter a support agreement with Instaclustr, you will be leveraging much more than 300 million node several hours of management and support knowledge with open up source technologies, such as the Open Distro of Elasticsearch.
For those who Make contact with us by electronic mail, please use the email address which you registered with, to make sure that we may help you a lot more promptly.
Describe the situation. Involve any applicable specifics, including error messages you encountered, dates and situations when the trouble transpired, or anything you think may be valuable.
At that time, Microsoft Advertising and marketing will make use of your total IP tackle and consumer-agent string making sure that it could possibly properly procedure the ad click on and charge the advertiser.
Trying to find unexpected emergency Elasticsearch support? Have you been obtaining operational troubles with the self-managed Elasticsearch cluster in manufacturing atmosphere?
By email: [email protected]. In case you Get hold of us by electronic mail, make sure you use the email address that you choose to registered with, to make sure that we may help you additional quickly. If you are utilizing a distribution record as your registered email, You may also register a next email handle with us.
These subscription levels present assured reaction moments for support problems, better support protection hours, and support contacts at Elastic. In addition it involves support for how-to and progress queries. The precise support coverage depends upon your membership stage.
Elasticsearch, Logstash, and Kibana enjoy the advantage of getting vivid and useful communities. You may have our assurance of large-high-quality support and solitary supply of reality being an Elastic Cloud user, but the Elastic Neighborhood can be a useful source for yourself when you have to have it.
With the discharge of the new Support Portal, even For those who have an existing account, you may be prompted to update your password.
To learn more, Check out Quality Support Solutions Coverage. If you're on a regular membership, and you are interested in upgrading your support stage, make sure you Speak to us. We also endorse that you study our best techniques guideline for getting the most out of the support practical experience:
We Elasticsearch support use cookies to try to provide you with a superior experience in Freshdesk. You are able to learn more about what sort of cookies we use, why, And just how from our Privateness Coverage.
As an Elasticsearch Support client, you are going to obtain an e-mail with Directions how you can log in to the Support Portal, where you can keep track of both of those present-day and archived scenarios.
Just open up a situation to allow us to know the title and e-mail address you would like being extra. When opening a case, there are a few things you can perform to receive support more rapidly: