Elasticsearch, Logstash, and Kibana love the benefit of possessing vivid and beneficial communities. You've got our assurance of high-high-quality support and solitary source of reality being an Elasticsearch Company customer, though the Elastic Neighborhood can also be a practical resource for you everytime you need to have it.
If you're in no cost trial, you are also eligible to obtain the Elasticsearch Assistance Typical level support for as long as the demo is active.
Should you be employing a distribution checklist as your registered e mail, You can even sign up a 2nd email deal with with us. Just open up a scenario to allow us to know the title and email tackle you prefer to to generally be additional.
Committed Elasticsearch professional support Elasticsearch support when and where you need it Just like our other choices, if you should regulate your Elasticsearch cluster you, we are able to still supply the 24x7x365 expert support readily available in our managed giving.
Get in contact Why Instaclustr Unmatched encounter Our support crew has substantial knowledge of Elasticsearch’s complex details and operational nuances. Our managed support pedigree and wide purchaser foundation ensures that we hold the working experience to suit any buyer setting. It’s what we do everyday Every day, we supply mission essential, large functionality, and often-on facts methods for our customers. Our organization is focused on the operational functionality of Elasticsearch and complementary open supply data layer technologies. Committed staff Elasticsearch support workforce is made up of focused engineers and Elasticsearch experts with intensive operational working experience. We have now the ability to assist maintain your clusters working successfully and proficiently less than many conditions and use cases Unmatched working experience Our support group has comprehensive expertise in Elasticsearch’s technical specifics and operational nuances.
When you've got any technical thoughts that aren't for our Support workforce, hop on our Elastic Neighborhood message boards and acquire answers from the specialists within the Group, which include folks from Elastic.
Our managed assistance pedigree and broad customer foundation makes certain that we contain the expertise to fit any shopper surroundings. It’s what we do every day On a regular basis, we supply mission crucial, higher effectiveness, and generally-on data solutions for our prospects. Our business is centered on the operational efficiency of Elasticsearch and complementary open up source info layer systems. Devoted staff Elasticsearch support staff is manufactured up of dedicated engineers and Elasticsearch professionals with comprehensive operational working experience. We've the opportunity to aid keep the clusters operating competently and properly beneath several ailments and use scenarios Spin up a cluster in minutes No cost Demo
Focus on your distinct needs Once you enter a support contract with Instaclustr, you can be leveraging much more than 300 million node hours of administration and support experience with open supply systems, such as the Open up Distro of Elasticsearch.
Should you Call us by e-mail, be sure to use the email tackle that you registered with, to make sure that we may help you much more swiftly.
If you just signed up for your trial, you do not get usage of the Support Portal until eventually you subscribe. In its place, you are able to ask for support utilizing the other methods in-depth On this doc.
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By e mail: [email protected]. When you Speak to us by e mail, be sure to use the email handle that you simply registered with, to ensure we may help you additional quickly. If you are using a Elasticsearch support distribution checklist as your registered e mail, You may as well register a 2nd e mail tackle with us.
Describe the issue. Incorporate any pertinent information, which includes mistake messages you encountered, dates and periods when the trouble occurred, or the rest you think that might be practical.
Our support internet pages are already provided in English, to translate to your desired language You need to use the crafted-in translate operate in Chrome or Firefox.
With the release of The brand new Support Portal, even Should you have an present account, you might be prompted to update your password.
To find out more, check Premium Support Providers Policy. When you are on a Standard membership, and you also are interested in upgrading your support stage, be sure to Call us. We also suggest that you simply read through our greatest techniques guide for receiving the most out of the support experience:
Many people offer support after which don’t stroll the walk. Being a pure open supply organization, we are able to only differentiate on cost and support, and we care deeply about protecting great support and resolving our shoppers’ complications immediately.
Being an Elasticsearch Company customer, you are going to get an e mail with Recommendations how you can log in on the Support Portal, in which you can track equally current and archived situations.
Just open a case to allow us to know the identify and electronic mail handle you prefer to to become additional. When opening a case, there are a few stuff you can do to receive assistance quicker: