Elasticsearch, Logstash, and Kibana enjoy the advantage of owning lively and helpful communities. You have got our assurance of superior-excellent support and one source of truth of the matter being an Elasticsearch Service buyer, though the Elastic Local community can be a helpful useful resource in your case whenever you need it.
Should you be in totally free demo, you are also qualified to get the Elasticsearch Company Normal level support for so long as the demo is active.
When you are utilizing a distribution record as your registered email, It's also possible to register a 2nd e mail address with us. Just open a scenario to let us know the name and email handle you want being added.
Committed Elasticsearch expert support Elasticsearch support when and where you need to have it As with our other offerings, if you might want to deal with your Elasticsearch cluster yourself, we will even now provide the 24x7x365 expert support offered in our managed supplying.
Include the deployment ID that you want help with, particularly when you've several deployments. You will find the deployment ID within the overview web site in your cluster within the Elastic Cloud Console.
If you are on an Elasticsearch Support Typical membership and you simply have an interest in transferring to Gold or Platinum support, be sure to Make contact with us. We also advise that you browse our greatest procedures guideline for getting the most out within your support experience:
Our managed assistance pedigree and wide buyer foundation makes sure that we hold the practical experience to suit any buyer surroundings. It’s what we do daily Each day, we deliver mission essential, large efficiency, and usually-on information methods for our shoppers. Our firm is focused on the operational efficiency of Elasticsearch and complementary open resource info layer technologies. Focused team Elasticsearch support team is produced up of focused engineers and Elasticsearch specialists with extensive operational experience. We've got the chance to assist keep the clusters running efficiently and successfully below a variety of ailments and use situations Spin up a cluster in minutes Totally free Trial
If you have any technological queries that are not for our Support staff, hop on our Elastic Group discussion boards and get solutions from your experts while in the community, like men and women from Elastic.
In case you Make contact with us by e-mail, you should use the e-mail handle that you simply registered with, so that we may help you additional immediately.
If you merely signed up for the demo, you do not get usage of the Support Portal till you subscribe. As a substitute, you could ask for enable using the other approaches thorough in this document.
At that time, Microsoft Advertising will use your full IP address and user-agent string making sure that it could adequately system the advert click and demand the advertiser.
Microsoft and DuckDuckGo have partnered to offer a search solution that provides relevant advertisements to you personally though guarding your privateness. If you click on a Microsoft-provided ad, you will end up redirected into the advertiser’s landing web site by Microsoft Elasticsearch support Promotion’s System.
By e-mail: [email protected]. In the event you contact us by electronic mail, you should use the email address that you choose to registered with, making sure that we can assist you a lot more quickly. In case you are using a distribution record as your registered e mail, You may also register a 2nd e-mail handle with us.
These membership amounts supply certain response times for support challenges, much better support protection hours, and support contacts at Elastic. In addition it incorporates support for how-to and enhancement inquiries. The exact support protection depends on your subscription stage.
Elasticsearch, Logstash, and Kibana appreciate the benefit of having lively and beneficial communities. You might have our assurance of high-quality support and solitary supply of fact being an Elastic Cloud consumer, though the Elastic Local community may also be a practical source for yourself whenever you have to have it.
With the release of The brand new Support Portal, even When you have an present account, you may be prompted to update your password.
To find out more, Test Top quality Support Products and services Coverage. If you're on a normal membership, and also you have an interest in upgrading your support level, remember to Get hold of us. We also recommend that you choose to study our best techniques guideline for getting the most out of one's support knowledge:
Lots of people sell support and after that don’t walk the walk. Like a pure open supply firm, we could only differentiate on selling price and support, and we treatment deeply about protecting very good support and resolving our clients’ problems rapidly.
Speak to us plus a member of our staff will access out to you personally within just minutes We’ll promptly assist you receive a deal set up so we will get to operate resolving your Elasticsearch difficulties and Obtain your natural environment operational as quickly as you can.
By contrast, whenever you click on a Microsoft-furnished advert that seems on DuckDuckGo, Microsoft Promoting would not associate your advertisement-click on habits with a user profile. Furthermore, it won't keep or share that information aside from for accounting applications.