Coupled having a person-welcoming interface, these abilities aid clients expose the designs hidden in their details and establish vital mission intelligence.
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Should you be using a distribution list as your registered electronic mail, You may also sign-up a next e mail deal with with us. Just open a circumstance to let's know the identify and electronic mail handle you want for being extra.
Within the Elasticsearch Provider Console: Go to the Support webpage or pick out the support icon, that looks similar to a lifestyle preserver, on any website page from the console. Contact us by electronic mail: [email protected]
Incorporate the deployment ID that you would like assist with, particularly if you may have many deployments. You could find the deployment ID over the overview web site on your cluster within the Elastic Cloud Console.
If you're on an Elasticsearch Provider Standard subscription and you simply have an interest in transferring to Gold or Platinum support, you should contact us. We also advise which you examine our greatest methods guide for getting the most out of your respective support expertise:
We can provide support whether or not your ecosystem is on-prem or from the cloud. Get in touch with our team to debate your certain infrastructure and needs, which include SLAs and protection desires.
For those who have any technical concerns that aren't for our Support team, hop on our Elastic Local community message boards and have solutions in the gurus from the Neighborhood, including people today from Elastic.
For consumers with no an Lively subscription, check out the Elastic Local community boards and get answers with the experts while in the Neighborhood, which includes individuals from Elastic.
Describe the trouble. Include things like any relevant details, like error messages you encountered, dates and moments when the trouble occurred, or anything else you think that is likely to be helpful.
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Microsoft and DuckDuckGo have partnered to supply a lookup Answer that delivers relevant advertisements to you personally though guarding your privacy. In case you click a Microsoft-presented advert, you're going to be redirected for the advertiser’s landing Elasticsearch support website page through Microsoft Advertising and marketing’s platform.
By e-mail: [email protected]. In the event you contact us by electronic mail, you should use the e-mail deal with that you registered with, to ensure that we will let you extra swiftly. In case you are utilizing a distribution record as your registered e-mail, you can also register a next e mail address with us.
Describe the problem. Include things like any related particulars, which include mistake messages you encountered, dates and situations when the challenge transpired, or anything you think that is likely to be handy.
Our support web pages are already offered in English, to translate to your required language You may use the created-in translate perform in Chrome or Firefox.
Support is provided by e mail or through the Elastic Support Portal. The principle aim of support is to guarantee your Elasticsearch Services deployment exhibits a inexperienced position and is accessible. There is not any assured Original or ongoing response time, but we do try to interact on each and every situation inside of a few business days.
To learn more, Verify High quality Support Products and services Plan. Should you be on a Standard subscription, and you simply are interested in upgrading your support level, you should contact us. We also advocate that you choose to go through our greatest procedures tutorial for getting the most out of the support working experience:
Many people offer support after which you can don’t wander the walk. As being a pure open source organization, we will only differentiate on selling price and support, and we treatment deeply about protecting good support and solving our clients’ difficulties speedily.
Get hold of us in addition to a member of our team will attain out to you inside of minutes We’ll swiftly allow you to get yourself a agreement set up so we could possibly get to operate resolving your Elasticsearch difficulties and Obtain your ecosystem operational as fast as is possible.
Just open up a circumstance to let's know the title and e mail tackle you want to for being additional. When opening a case, There are some things you can perform to receive help faster: